Urban Autoworks

Last Updated: June 2026

Urban Autoworks is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you contact us, book our services, visit our website, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy.

We may collect the following information:

• Full name
• Email address
• Telephone number
• Home address or service location
• Vehicle registration number
• Vehicle make and model

• Details about the services you request
• Appointment dates and times
• Payment information (where applicable)

When visiting our website, we may collect:

• IP address
• Browser type
• Device information
• Website usage data through cookies and analytics tools

We use your information to:

• Respond to enquiries
• Schedule and manage appointments
• Provide detailing services
• Send quotations and invoices
• Communicate regarding bookings
• Improve our services
• Comply with legal obligations
• Send marketing communications (only where consent has been provided)

Urban Autoworks does not sell, rent, or trade your personal information.

We may share information with:

• Payment processing providers
• Website hosting providers
• Professional advisers (accountants, legal advisers)
• Government authorities where required by law

We take reasonable measures to protect your personal information from loss, misuse, unauthorised access, disclosure, alteration, or destruction.

Your information is stored securely and only accessible by authorised personnel.

We retain personal information only for as long as necessary to:

• Deliver our services
• Maintain business records
• Meet legal, tax, and accounting requirements

When information is no longer required, it will be securely deleted.

If you choose to receive marketing communications from Urban Autoworks, we may send information regarding:

• Promotions
• New services
• Membership plans
• Special offers

You can unsubscribe at any time by contacting us.

Under UK data protection legislation, you have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion of your information
• Restrict processing of your data
• Object to certain processing activities
• Request transfer of your data where applicable

To exercise any of these rights, please contact us using the details below.

Our website may use cookies to improve user experience and analyse website traffic.

You can choose to disable cookies through your browser settings.

For any questions regarding this Privacy Policy or your personal information, please contact:

Urban Autoworks
Email: [Your Business Email]
Phone: 07539 412536

Urban Autoworks reserves the right to update this Privacy Policy at any time. Any changes will be posted on our website and become effective immediately upon publication.

Urban Autoworks is committed to handling your personal information responsibly and in accordance with UK GDPR and Data Protection Act 2018 requirements.